ECOassistance.co.uk Privacy Policy & Terms and Conditions

Privacy Policy

ECOassistance is committed to protecting your privacy. This privacy policy outlines how ECOassistance uses and safeguards any personal information collected through this website.

What We Collect

We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information (postcode, preferences, interests)

• Information relevant to customer surveys or offers

How We Use Your Information

We use this information to:

• Maintain internal records.

• Improve our products and services.

• Periodically send promotional emails about new services, special offers, or other relevant information.

• Conduct market research (via email, phone, or mail).

• Customise the website according to your interests.

Security

We are committed to ensuring the security of your data. We have implemented suitable physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.

Cookies

Our website uses cookies, small files placed on your device with your permission. These cookies help analyse web traffic and tailor your user experience. You can accept or decline cookies through your browser settings.

Links to Other Websites

Our website may contain external links. Once you leave our site, we have no control over external websites and cannot be responsible for your privacy there. We recommend reviewing the privacy policy of any external websites you visit.

Controlling Your Information

You can restrict the collection or use of your personal data by indicating your preferences when filling forms or by contacting us at any time. We will not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit permission.

You may request details of personal information we hold about you under the GDPR by contacting us. If you believe the information we have is incorrect or incomplete, please contact us immediately, and we will promptly correct any inaccuracies.

General Data Protection Regulation (GDPR)

As of May 25, 2018, the GDPR took effect, enhancing privacy protections for all users within the EU. ECOassistance.co.uk fully complies with GDPR regulations, offering clear, contextual privacy notices and transparent data management practices.

Terms and Conditions

Conditions of Use

By accessing and using this website, you agree to these conditions. Please read them carefully.

Electronic Communications

Communications through this website or email are considered electronic communications. You consent to receive electronic communications from us, satisfying any legal requirement for communications to be in writing.

Copyright

All content on ECOassistance.co.uk, including text, graphics, logos, and images, is protected by international copyright laws. Reproduction without express written consent from ECOassistance is prohibited.

Trademarks

ECOassistance trademarks and branding may not be used in connection with any other product or service without prior written consent.

License and Site Access

We grant you limited access for personal use only. You may not download, modify, reproduce, or commercially exploit the site without express written consent.

Your Account

You are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities under your account. ECOassistance reserves the right to terminate accounts or refuse service at our discretion.

User Content

You may post reviews or comments if they are respectful and lawful. You grant ECOassistance non-exclusive rights to use, reproduce, and distribute any content you submit.

Risk of Loss

Items purchased are shipped via third-party carriers. Risk of loss transfers to you upon delivery to the carrier.

Product Descriptions

ECOassistance aims for accuracy but does not guarantee that descriptions or content are error-free. If you receive a product that is not as described, your remedy is to return it unused.

Disclaimer of Warranties

This site is provided "as is" without any warranties, express or implied. ECOassistance is not liable for any damages arising from site use.

Applicable Law

These Terms are governed by the laws of England and Wales, UK. Any disputes shall be subject to confidential arbitration in England, UK.

Site Modifications

ECOassistance reserves the right to modify these terms and conditions at any time. Check this page regularly for updates.